Shipping Made Simple
At Cocoa Skyn, we want your skincare journey to be effortless, starting with shipping. Here’s what you need to know:
Processing Time
Standard Shipping
Shipping costs $9.95 flat to almost anywhere in Canada on orders under $99. Orders $99 and more ship free! Perfect excuse to treat yourself (or a friend).
*Please note: Due to higher carrier costs, flat rate shipping does not apply to certain regions.
Orders shipping to Yukon, Northwest Territories, Nunavut, and select Maritime or remote areas (such as Newfoundland & Labrador, Prince Edward Island, Nova Scotia, and rural Quebec) may incur an additional shipping surcharge.
You’ll see any applicable rate automatically calculated at checkout before confirming your order.
Delivery Times:
- Standard Shipping: 2-5 business days (depending on your location).
- Expedited shipping options are available at checkout for faster delivery.
Questions or Special Requests?
Need help with your order or have special delivery requests? Please contact us at 587-883-9943 or email hello@cocoaskyn.com
If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
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